Cancellation policy
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party designated by you (who is not the carrier) has taken possession of the goods.
Exercising the Right of Withdrawal
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (for example by email or by post).
Our contact details can be found in the Imprint on this website.
You may use a withdrawal form for this purpose, but this is not mandatory.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs.
Additional costs resulting from choosing a delivery method other than the standard delivery offered by us will not be refunded.
The reimbursement will be made no later than 14 days from the day on which we receive notice of your withdrawal.
We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. No fees will be charged for this reimbursement.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
Return of Goods
You must return the goods without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal.
The deadline is met if you send back the goods before the 14-day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
